Privacy Policy

Last updated:

1. Information We Collect

When you place an order or interact with our website, we may collect the following information:

  • Your name
  • Phone number
  • Installation address
  • Payment details (processed securely via third-party gateways)
  • Order history and preferences
  • Communication or feedback

2. How We Use Your Information

We use your information to:

Process Orders

Process and deliver your orders efficiently

Customer Support

Provide responsive customer support

Marketing Communications

Send order updates and promotional offers (only with your consent)

Service Improvement

Improve our website and services based on usage patterns

3. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share it only with:

Delivery partners Payment processors Trusted service providers Government authorities (if required by law)

4. Data Security

Payments are securely handled by trusted payment gateways and not stored on our servers.

Your financial data is protected with industry-standard encryption

5. Cookies

Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences and track website performance.

Cookie Management

You can manage or disable cookies in your browser settings.

6. Your Rights

You have the right to:

  • Access or update your personal information
  • Request deletion of your data (subject to order history and legal requirements)
  • Opt out of marketing communications
  • Data portability
  • Withdraw consent at any time
How to exercise your rights

To exercise any of these rights, please contact us using the information provided in the Contact Us section.

We will respond to your request within 30 days as required by applicable laws.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.

Email Us

info@heroesmotocorp.in

Response Time

We typically respond within 24-48 hours